Norwegian iConcierge App Review and Demo – Cruise Ship Wifi

Getting ready for a Norwegian Cruise?!!? In this review and demo I show you around the Norwegian iConcierge app. This app uses the cruise ship wifi to allow you to make reservations, view your account spending, send text messages to people on the ship, and even call your fellow cruisers.

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I found the app worked very well and the wifi on the ship had good coverage. The cost for access to this app was only $9.99 for a 7 day cruise. This price might be different cruises of different lengths.

Quick note about the internet on Norwegian cruise ships. Norwegian does not have the awesome internet plans like Carnival. They only offer internet that is charge by the minute, at almost $1 per minute, or packages of minutes for a discount. Hopefully in the future Norwegian adds packages for internet that are more affordable.

Norwegian iConcierge App:
• Google Play Store –
• Apple App Store –

Currently this app works on the following ships: Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun, Norwegian Jade, Norwegian Escape, and Norwegian Gem

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Big Dog says:

Princess allows you to use a chat messenger through their onboard wifi for free. Norwegian charges even just to message.

L L says:

How much you have to pay to use that app per day per person?

Alex Abrahantes says:

Thanks for uploading this

bonnie bergstein says:

I like the idea of the app. Great way to get info while on the ship. And to keep in touch with the other people you’re sailing with (I remember the Wilkie-talkie days)!

Thomas Herzog says:

I was reading about the app. It says that the phone calling features are available on iPhone only. Is this still the case? I have an Android.

Diane Romanov says:

Going to Alaska soon.  This will help a lot.  Thank you!  Is it worth getting the WiFi for the week?  Debating bringing our computers with us but not sure of he connection.

Robert Greenhouse says:

only if you pay for WiFi can you talk to others onboard

bonnie bergstein says:

How much did they charge for wifi packages? I’m a platinum cruiser on Princess and get some good deals (although still not cheap) for wifi packages. I’m a past cruiser on NCL too – but haven’t sailed on Norwegian in a few years.

earthcrystal19 says:

Headed to Alaska in July on NCL. Super helpful, thanks.

Raylene Brown says:

Nice video. We always use the app when cruising with NCL. It would be nice if you did another video on the ship, so we can see the actual screens. Thanks

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